Rent & Payments
Your rent and any other charges, including utilities, are on the notice posted on your door. Staff do not quote balances by phone.
How your rent is set
In public housing, rent is usually based on your household income, generally 30 percent of your adjusted monthly income. You may also choose a flat rent when you recertify. Your rent is reviewed at your annual recertification.
When rent is due
- Rent is due on the 1st of each month and is late after the 7th.
- A $10.00 late charge applies to rent not received within the first 7 days of the month.
- Three late payments within 12 months count as repeated late payment, which is grounds for ending the lease.
- Other charges, such as repairs beyond normal wear and tear or excess utility use, are due 14 days after you receive written notice of them.
- The minimum rent is $25.00. If you cannot pay it because of a hardship, ask for a hardship exemption in writing before your rent is late.
See the Dwelling Lease (on the ACOP & Policies page) (Part I, Sections B and C, and Part II, Section 5).
Ways to pay
- Online: coming soon.
- Check or money order at the Management Office, 2001 N Hoard Ave, or by mail to P.O. Box 2147, Sherman, TX 75091.
- No cash is accepted.
- A returned check carries a $25.00 charge, and after a returned check all payments must be by money order or cashier's check.
If your income changes
Report changes in income or household members using the change form on the Forms page.
You must report any change in household income or members within 10 calendar days. Late reporting can result in a retroactive rent charge.